5feet Responsible Gaming — Your safety is our priority
5feet believes that online gaming is entertainment — not an addiction. Our safe gaming tools and policies are here to give you a healthy, controlled, and enjoyable experience.
Our Responsible Gaming Policy
At 5feet, responsible gaming is not just a policy — it is at the heart of everything we do every day. We place the highest importance on every player's mental and financial wellbeing.
Online casino and betting can be a great form of entertainment — when enjoyed in a controlled way. But when gaming becomes a problem rather than a pleasure, it is important to seek help. The responsible gaming programme at 5feet is designed so that you can always stay in control.
The responsible gaming tools on our platform are easy to access and entirely in your own hands. From setting deposit limits to self-exclusion — everything is there for your benefit. Remember, responsible gaming means more enjoyment — because you are always playing within your limits.
6 Core Principles of Safe Gaming
Following these six principles for responsible gaming at 5feet is a shared responsibility — yours and ours.
Age Verification (21+)
5feet is only for players aged 21 and above. Age is verified at registration and accounts belonging to minors are closed immediately. Keep your account protected from younger members of your household.
Setting Deposit Limits
Set a daily, weekly, or monthly deposit limit to stay within your budget. Reducing a limit takes effect immediately, but increasing one is subject to a cooling-off period. The minimum deposit amount is ৳300.
Time-Out Feature
Need a short break? Set a time-out from 24 hours up to 30 days. During this time your account will not be active and gaming or transactions will not be possible. Come back after the break with a fresh mind.
Self-Exclusion
If you feel gaming is getting out of control, apply for self-exclusion. Options are available to close your account from 6 months up to permanently. This decision is brave and the right one — 5feet will support you fully.
Time Tracking
Keep track of how long you are playing. Time spent can be viewed after each session. Enable session limits to receive alerts after a set period — this is an important step toward conscious responsible gaming.
24/7 Support Team
If you have any concerns about gaming, speak to our Bengali-language 24/7 live chat support team. Our trained team is always ready to guide you in the right direction with complete confidentiality.
Recognise the Warning Signs of a Problem
If any of the signs below appear, it is time to use the responsible gaming tools. Awareness is the first step toward a solution.
- You are spending more money on gaming than your budget allows and playing more to recover losses.
- You are spending more time on gaming by cutting back on time with family, friends, or work.
- You want to stop gaming but cannot, or you repeatedly feel the urge to play.
- You are hiding the truth from loved ones about how much you are spending on gaming.
- You feel anxious, angry, or frustrated when you cannot play.
- You are continuing to play by taking on debt or spending your savings.
- You are placing larger bets to "recover" losses from gaming.
- You are failing to meet your daily responsibilities because gaming is taking priority.
If even one of the signs above applies to you, please contact us via live chat or email. Our team is ready to help in Bengali 24/7 — [email protected]
Use Our Safety Tools
All of these tools are easily accessible in the 5feet account settings. Take control yourself at any time.
Deposit Limit
Set your own maximum daily, weekly, and monthly deposit amounts. There will be no chance of going beyond your own budget.
Session Limit
Set the duration of each gaming session in advance. You will be logged out automatically when the set time is up.
Bet Limit
Set a limit on the amount of a single bet so you do not face a large loss from one decision. Smaller bets, more enjoyment.
Cooling-Off Period
Activate a 72-hour cooling-off period — during this time no new deposits or bets can be placed on the account.
How to Set Limits?
Activate your safety tools in just a few steps.
Log in to your 5feet account
Enter your account and click the profile icon at the top right.
Open the "Responsible Gaming" menu
Find the "Responsible Gaming" option in your account settings.
Select the tool you want
Choose the tool that suits your needs — deposit limit, session time, time-out, or self-exclusion.
Confirm your limit
Enter the amount or time and confirm. Reducing a limit takes effect immediately. Contact live chat for any issues.
5feet's Detailed Policy
Protection of Minors
The most important aspect of responsible gaming at 5feet is 21+ age verification. Age is verified each time an account is opened. If a minor attempts to open an account, or this is proven at a later stage, that account will be closed immediately and any deposited funds will be returned. Family members, especially parents and guardians, please ensure that your children or underage relatives cannot access the 5feet platform.
Financial Protection and Budget Planning
The foundation of responsible gaming is financial awareness. Only spend on gaming what you can afford to lose without it affecting your daily life. Never use money set aside for essential expenses such as rent, food, education, or medical care. The minimum deposit at 5feet is ৳300 and the minimum withdrawal is ৳800 — these limits encourage you to play with small, safe amounts.
See Gaming as Entertainment
Online casino and betting are always for entertainment — not as a source of income. The outcome of every game is completely random and previous wins or losses do not affect the next result. Move away from the mindset of "I will win next time" and treat each session as a separate form of entertainment. Responsible gaming means enjoying gaming with a healthy mindset.
Seeking Help Is Not a Weakness
If you feel that gaming is having a negative impact on your life, seeking help is the bravest step you can take. The 5feet 24/7 live chat team speaks Bengali and will give you the right guidance with complete confidentiality. You can contact us by email at [email protected]. Our commitment to responsible gaming is unwavering and your wellbeing matters to us more than any business interest.
Responsible Gaming — Common Questions
The most frequently asked questions about responsible gaming at 5feet.
Enjoy 5feet Safely
Play responsibly and enjoy cricket, slots, and live casino. View our FAQ for any questions or get direct support.
For support: [email protected] | 24/7 Live Chat