5feet Privacy Policy

This privacy policy applies to the 5feet platform website 5feet.cam. When you visit our website, register an account, or use our services, you agree to the terms of this policy.

5feet provides a safe and reliable online gaming service for users in Bangladesh. We treat your privacy as our top priority and follow industry-standard security practices to protect your personal information.

Please read this policy carefully. If you disagree with any part of it, please stop using our services and contact us.

We collect the following types of information:

2.1 Information You Provide Directly

Information you voluntarily provide when you register on our platform or use our services:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment-related information — bKash number, Nagad number, Rocket number, Upay number, or bank account details
• Government-issued identity document details for identity verification (when required)
• Communication content you provide through live chat and email support

2.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Date, time, and duration of your visit
• Session information collected via cookies and similar tracking technologies
• Page views, clicks, and navigation patterns
• Referring URL — meaning where you came from before arriving at our site

2.3 Transaction Information

A record of every deposit, withdrawal, game history, and bonus usage is stored in our system. This information is essential for legal compliance and fraud prevention.

We use your information for the following purposes:

3.1 Service Delivery and Account Management

• Creating, verifying, and keeping your account secure
• Processing deposits and withdrawals
• Distributing bonuses, promotions, and VIP rewards
• Providing 24/7 live chat and email support

3.2 Security and Compliance

• Preventing illegal activity, fraud, and money laundering
• Ensuring user protection under our responsible gaming policy
• Completing age verification (for users aged 21 and above only)
• Meeting legal obligations and regulatory requirements

3.3 Communication and Marketing

• Sending important notifications related to your account
• Informing you about promotional offers and bonuses, subject to your consent
• Keeping you informed about service updates and changes

3.4 Platform Improvement

By analyzing your usage patterns, we continuously improve our website's functionality, design, and user experience. This analysis is not personally identifiable.

5feet uses industry-standard technology to protect your information. Our servers are secured with SSL (Secure Socket Layer) encryption, which encrypts all data exchanged between you and our servers.

• Your password is stored using one-way hashing — even our staff cannot view it
• Payment information is stored in tokenized form
• Regular security audits and penetration tests are conducted
• Server access is strictly controlled and logged
• Firewall and DDoS protection systems remain active

Your information is retained for as long as necessary to meet legal requirements. Even after an account is closed, some information may be kept for a defined period due to regulatory obligations.

5feet never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Limited information is shared with trusted third parties to provide payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure, and customer support services. These providers are contractually bound to uphold our privacy standards.

5.2 Legal Obligations

We may be required to disclose information under a court order, government directive, or applicable law. In such cases, we will endeavor to notify you where legally permitted.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify you in advance and the protections of this privacy policy will continue to apply.

Our website uses cookies — small text files stored in your browser that improve your browsing experience.

6.1 Essential Cookies

These cookies are necessary for the basic functioning of the website, such as maintaining login sessions and storing security tokens. They cannot be disabled.

6.2 Analytical Cookies

We use analytics cookies to understand user behavior and improve website functionality. This information is analyzed in aggregated form.

6.3 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling certain cookies may cause some website features to stop working.

As a user of our platform, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right of Rectification: You may request correction of inaccurate or incomplete information.
• Right of Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: You may request that your information be used in a limited way for certain purposes.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.
• Right to Portability: You may request your information in a structured format.

To exercise these rights, please contact our support team. We will respond to your request within 30 business days.

5feet's services are intended only for users aged 21 and above. We do not knowingly collect information from minors. If we learn that information from a minor has been collected, we will immediately close that account and delete the relevant information.

We take age verification steps during the registration process. If you are aware that a minor is using our services, please notify our support team immediately.

Your information may be stored on servers located in various countries. Regardless of where your information is processed, we ensure that the same level of protection described in this privacy policy applies.

For international transfers, we ensure appropriate contractual safeguards are in place to maintain the security of user information.

5feet may update this privacy policy from time to time. When changes are made, we will publish the new date on this page. For significant changes, we will send a notification to your registered email address.

If you continue using our services after a change, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: